CUSTOMER SUPPORT & SERVICES

 

eaZYX-POP  (read more)

eaZYX APPLICATIONS & SOLUTIONS  (read more)

eaZYX IMAGE ANALYSIS Services  (read more)

Image Capture Services  (read more)

Assay Development Services  (read more)

Validation Packages and special R&D projects (read more)

·         we will execute transfer of your assay technology to MIAS-2 reader technology

 

 

 

 

 


We take pride in being flexible.   We will develop an implementation track that matches your R&D needs and timelines as seamlessly as technically possible.  The key principle we handle is simple.  The result of your investment into our products & services will always be available to you in a way that meets your organization’s needs. 

In the sections below you find descriptions of the services that allow you to evaluate the imaging needs of your R&D project portfolio, to plan and execute affordable ‘proof-of-principle’ work and access image analysis services while working through the project cycles of assay development and execution of the campaigns.  Alternatively, you can use our services to create awareness, to prepare for grant applications or budget proposals, to substantiate manuscripts and conference contributions.  We have a strong track record in the latter activities. 


 

eaZYX-POP  -  solve your imaging needs fast

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What is it? eaZYX-POP is an image segmentation script created by our imaging expert in less than four weeks.  It will allow you to drastically reduce ‘hands-on time’ while evaluating image data sets, video-based ot time lapse video data.  It provides you with convincing image segmentation data to write manuscripts, illustrate posters and presentation or to support grant applications. 

 

How to use it?  Send us a sample set of a few B/W (jpeg, tiff) or color images (tiff) or video (Quicktime, mpeg, avi) by email or on CD-ROM.  Provide some explanation on the biology and the information you want to be extracted and quantified. 

 

What do we do?  Using your sample image/video set in eaZYX-IMAGING, we will develop a script that identifies the desired object(s) in the image for quantification.  This takes on average two days to two weeks, depending on workload and on the complexity of the biological problem. 

When eaZYX-IMAGING can solve your imaging problem, we will send you the image analysis result to allow you to evaluate and approve. 

 

What is your product?  An eaZYX POP will deliver scripts that translate and reduce image or video content into publication-ready image segmentation result.  Included in the POP is the batch analysis of 50 more images with the script.  The POP script will remain available on our servers for you for e.g. image analysis services.  Please inquire for special conditions if you are willing to create visibility for our product through posters, presentations, manuscripts. 

 

In case we should fail to extract the desired object(s) from images, you are entitled to another POP for free. 


 

eaZYX  -  Application & Solution development service

fast tailor-made image analysis

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What is it?  When you have a recurrent image analysis need, such as in high throughput screening, cell-based assays, gene function screens or histopathology, we will develop for you an image analysis application that fits your assay analysis needs. 

The script(s) we develop will be embedded in an application that comprises on-image proofing tools, descriptive statistics for the objects identified in the images and their derived parameters. 

The data output comes in a format that can integrate seamlessly into your high-end drug activity, biostatistics or bioinformatics environment. 

When needed, we can implement and follow up the procedure to deliver the algorithm GLP approved. 

 

How to use it?  Send us a sample set of 50 – 100 image (B/W: jpeg, tiff: colour: tiff; video: Quicktime, mpeg, avi) by email or on CD-ROM.  Make sure it truly reflects the variability of conditions that was observed while optimizing an assay (controls, references, some experimental compounds or genes, outliers, perfect and suboptimal images, from great and poor experiments). 

 

What do we do?  As we build the scripts, optimize and finalize the application or solution, we will consult you to refine the application so that it reflects your interpretation of the biology in the images. The pre-final and final product will be tested with a data set preferentially created in true (HTS) assay conditions. 

The development will routinely take 1 to 2 months depending on our work load and complexity of the biology.

 

What is your product? 

·         An eaZYX APPLICATION will automate from ‘image batch to database ready result’.  We will keep the application available on our servers for you and it will be available for image analysis services.  When you own or purchase an eaZYX-iBOX for on site image analysis or a MIAS-2 reader, the developed applications and solutions will be installed.  Included in the application development service is the batch analysis of 1000 more images. 

·         An eaZYX SOLUTION combines all the features of an eaZYX APPLICATION plus ‘plate stack to database-ready result’ level automation with MIAS-2 microscopy readers.  It will support the analysis of images acquired with different microscopy modes of the system, thus allowing for application in a wide range of biological assays.


 

eaZYX  -  image analysis services

for low, medium, high or ultra-high throughput

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What is it?  For all the eaZYX-POP-scripts and eaZYX-IMAGING applications you have developed, we provide fee-for-service image analysis on our servers.  Send the image collections to us and we will run the analysis and return the result to you in no time. 

 

This is the fastest and most flexible way to get your image content translated into numbers that fit your genomics, drug discovery or bioinformatics data base.

 

How to use it?  Send us image sets (B/W: jpeg, tiff: color: tiff; video: Quicktime, mpeg, avi on Tape/CD/DVD) and indicate the application that will be used.  The rest follows automatically over the next few days: we will analyze the image collection as desired. 

 

What is your product?  We will send a CD/DVD with the captured and derived images, images reflecting the result and result tables. 


 

Image capture services - focus on results

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What is it?  Access the advanced image capture features of MIAS-2 for your (transportable) samples and cut 50 to 90% of the hands-on time at the microscope.  Or access MIAS-2 sensitivity to save on assay cost or time. 

 

How to use it?  Contact us regarding the number and type of specimens you want to capture images from and tell us what you want to have captured and what result you want us to produce for you.  We’ll provide you a quote based on our hands-on time, capture time on the equipment and the volume of the data output you want to receive for evaluation.  Then send us your objects numbered (sealed plates, tissue sections …) with an indication of what microscopic modes and size images you want to capture and what you want to review. 

 

What do we do?  We will capture images from the specimen and will produce the desired image outputs, such as: original images of all modes captured, pseudo color overlays of multimode acquisitions, image tiles from sections or wells and/or mosaic overviews of plates. 

 

What is your product?  We will send a CD/DVD with the captured and derived images as ordered. 


 

Assay Development Services – reach milestones faster

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What is it?  Capitalize on our expertise in HTS-assay development using cells, tissues and small animal model organisms.  Consult us regarding the upstream and downstream logistics of HTS screening. 

 

How to use it?  Simply contact us. 

 

What do we do?  Under CDA, we’ll provide you with expert advice regarding assay needs and will suggest a tailor-made solution. 

 

What is your product?  A work plan and quote that may include – depending on your request and needs – an assay plus one or more of our products and services.  Following your order, we will execute the work plan. 


 

Validation Packages and special R&D projects

Go to: TOP  |  eaZYX-POP  |  SOFTWARE DEVELOPMENT  |  IMAGE ANALYSIS  |  IMAGE ACQUISITION  |  ASSAY DEVELOPMENT  |  SPECIAL PROJECTS

 

What is it?  When you plan to access our technology platform, we will assist you in validating  your assay technology  in our platform technology.  Pending on your needs, we will accept your images, your plates with samples or we will create samples according to your protocols.

 

How to use it?  Simply contact us. 

 

What do we do?  Under CDA, we’ll work out with you with a tailor-made work plan for you to evaluate and order.  We will execute the work plan. 

 

What is your product?  The validation of your existing assay portfolio on the MIAS-2 reader and/or eaZYX software.  A comprehensive list of suggestions that will help you to get most out of your MIAS-2 reader with your current assay repertoire.  A demonstration of cost- and time savings.